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The Tactful Teacher: Effective Communication with Parents, Colleagues, and Administrators, by Yvonne Bender

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By equipping teachers with the tools they need to communicate effectively with colleagues, parents, and administrators, this handbook prepares them to deal successfully with and understand the dynamics of a variety of work-related situations. Especially helpful for those new to the field, this guide teaches the skills to build effective communication, tailor messages to fit their recipients, and interact with difficult people and under pressure. Using specific scenarios, such as dealing with angry parents, sharing unpleasant information, or communicating in less-than-ideal school environments, different communication strategies, and why they work, are discussed in detail. Advice is also given on handling "The Social Addiction Trap" and those tricky "what's your opinion" questions with grace and aplomb.
- Sales Rank: #537227 in Books
- Published on: 2005-10-01
- Released on: 2005-10-28
- Original language: English
- Number of items: 1
- Dimensions: 9.00" h x .28" w x 6.00" l, .45 pounds
- Binding: Paperback
- 128 pages
Review
"Like listening to an experienced teacher talk about the real workings of a school." —Education Book Reviews
"Buy five copies of Bender's book...bottom line: worth the price." —Teacher Librarian
About the Author
Yvonne Bender has 30 years' experience teaching at all levels, as well as mentoring new teachers. She has served on numerous school boards including the Maryland's Citizen's Review Board for Children. She is the author of The New Teacher's Handbook, The Tactful Teacher: Effective Communication with Parents, Colleagues and Administrators, and The Power of Positive Teaching. She lives in Baltimore, Maryland.
Most helpful customer reviews
11 of 12 people found the following review helpful.
Great for new teachers!
By idateacher2
This is a terrific book dealing with all of the various forms of communication that is so critical to teaching. It discusses various types of communication styles that is common in a school and how to effectively navigate through the challenges that arise for each. Examples are the authoritarian principal, the charming coworker that manipulates others into doing his job, overbearing parents, the control freak of a coworker, etc. It will walk you through how to deal with parents, students, coworkers, support staff, etc and I found it to be very authentic. As I read through this I found myself identifying attributes of my parents and coworkers and the advice was dead on when working with them. Typical challenge areas for new teachers are how to deal with an irate parent, when and why to seek help from an administrator, the importance of identifying teachers that are mutually respected by both other teachers and colleagues and seeking advice, identifying and respecting the communication chain of command, and personal pitfalls to avoid. Time and time again I witness coworkers and parents struggle with communication in our environment due to the passion that surrounds what we do each day. I will absolutely give a copy of this to my new colleagues and take the time to discuss the various aspects covered in the book. It also helped to rejuvenate my personal commitment to have a positive communication style and it was great to just take a little bit of time to pause and contemplate everything covered. The book is also very easy and quick to read so find a copy and pass it around!
4 of 4 people found the following review helpful.
Good Resource
By Danamite
Being a teacher, but not a parent - this book gave a great perspective about how and why helicopter parents react the way they do. It's an easy read and offers relevant, helpful advice.
4 of 4 people found the following review helpful.
The Tactful Teacher - excellent
By Rica Web
Excellent reference for teachers. Sample letters included. Discusses the role of teacher in the school and community; how to relate with people and be more sociable.
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